WHAT IS VIRTUAL ASSISTANT: Virtual Assistant is the provision of professional administrative support, technical, entrepreneurial or creative assistance to a client from the comfort of a home office through the use of technology-based tools such as phone, PC, email, video conferencing to communicate with clients.
WHO IS A VIRTUAL ASSISTANT:
A Virtual Assistant is generally a person who specializes on the provision of professional administrative support, technical, entrepreneurial or creative assistance to a client from the comfort of a home office through the use of technology-based tools such as phone, PC, email, video conferencing to communicate with clients.
TIPS TO BE A GOOD VIRTUAL ASSISTANT:
In this article, we’ll share the basic tips needed to having a successful career as a virtual assistant.
- COMMUINCATION SKILLS: Developing good communication skill is sometimes paramount in almost all work firms and Effective and good communication is considered important in virtual assistance. Learn active listening, paying attention to details to clarify expectations and good questioning technique for better understanding of tasks accurately.
- TIME MANAGEMENT: Another skill that is need for a successful career in virtual assistance is the ability to effectively manage time prior to execution and completion of tasks, use of tools such as calendars, project management software to ensure that effective time management is done efficiently.
- CONFIDENTIALITT AND PROACTIVENESS: Confidentiality in virtual assistant field simply means taking care of sensitive and important information as well as protecting them, while being proactiveness cuts across being able to work independently by prioritizing tasks and anticipate tasks.
- SET BOUNDARIES AND EXPECTATIONS: Ensuring to set clear boundaries and expectations with your clients prior to task urgency, payment conditions, task deadlines, communications platforms, and working hours.
- GOOD TECHICAL SKILLS: Invest and give time to learning good technical skills such as:
- Proficiency with software applications (Microsoft office suite, Google workspace, video conferencing tools, time tackling tools, and scheduling tools)
- Project and Social media management and advertising
- Email marketing and automation
- Data Analytic skill (Data evaluation and security)
- Good reporting skill
- Customer relationship management
- ADAPTABILITY AND FLEXIBILITY: As a virtual assistant, you will be faced with unexpected challenges and problems, the ability to stay calm and adjust to these challenges and adjust superbly prior to the workflow is needed.
CONCLUSION: Following the aforementioned essential tips, one is guaranteed to excel as a good virtual assistant to perform uniquely and provide exceptional support to a client by delivering high quality work.
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